Shipping & Returns


We pride ourselves on excellent customer service and it's important for us to fulfil orders as quickly as possible. For orders placed within the UAE we aim to deliver within 3-5 working days, however we can also offer a 24hour service if required. If you need something urgently please contact us directly (see contact information for more details).

Shipping is charged at 25dhs and will be added at check out.

International Shipping ~

If you are an international customer please contact us prior to ordering for an estimation on shipping fees. 

UK shipping ~

We regularly send orders in bulk to the UK to avoid international shipping costs. Please contact us prior to ordering to find out when the next delivery will be, by doing so we will charge local, flat rate postage which can be paid separately. 


As the majority of our products are personalised we do not offer a refund on these unless it is found to be faulty. If so this will be reviewed upon receiving the item back, delivery details will be shared on how to return the item. There will be a 14 day window from date of order to bring this to our attention. For anything non personalised we are happy to offer an exchange to the value of your purchase, within 14 days of receiving it.